Goldmine

The leading CRM solution

Since 1989, FrontRange Solutions GoldMine has been leading Customer Relationship Management (CRM) software for small to midsize companies. Its truly customer-centric interface makes it fast and easy to navigate for better user adoption. 

Goldmine is a central database, a single view of your contacts across your organization, with added features like web importing of leads, automated processes to touch prospects and customers on regular basis, scheduling, e-mailing, and reporting all in one program!

The sales person’s #1 choice

Don’t fight with your sales team to use the technology you’ve chosen. Give them a tool that makes them more successful so everyone is more successful. GoldMine gives your sales team powerful contact management, lead tracking, follow-up activity management, and sales forecasting. Most of all, it’s fast. Users won’t spend time searching for information or entering excessive data, so they can spend more time selling.

Bringing sales and marketing together

Easily roll-out marketing campaigns via Email or Word mail merge. Execute call blitzes that go right on the sales people’s activity lists. Say goodbye to disparate spreadsheets and lists, as everything marketing does in GoldMine is with the same data that the sales people are updating.

With GoldMine, marketing has visibility into sales follow-up, eliminating the need to for sales reporting and accountability meetings. GoldMine acts as a single document repository making it easy for marketing to distribute Email templates, marketing materials, and PowerPoint presentations to the sales people without leaving going to another application or a shared drive on the network.

Great service for satisfied customers

GoldMine’s flexible interface gives customer service a place to record all interactions with customers so that everyone in the organization can see the latest news. In addition, customer service can record the details on the customer product; equipment, installation times, or services provided eliminating the need for additional spreadsheets and databases. Incorporating the customer service activities into a single, central view of your customer is critical to executing your customer-centric strategy.

Turn up the engines with automation

Business rules or "Automated Processes" can be used to enable 7X24 Marketing or enhance your workflow or streamline your customer operations. GoldMine Corporate Edition gives you all this functionality while linking sales and marketing, service and support and management intelligence into a seamless, customer-driven organization.

[List GoldMine Features and their Short Descriptions]