Customer Survey

CUSTOMER
SATISFACTION SURVEY

We want to consistently provide the best possible software and services. We value your opinion because it will help us serve you and future clients better. Your feedback would be greatly appreciated!

Your Name:

Company:

E-mail Address:

What is your preferred method of contact or delivery of information?

Please rate the following (1=Poor, 5=Excellent):

Overall evaluation of our products and services:
Overall evaluation of our ability to understand your needs
Overall evaluation of our timely response to your needs:
Overall evaluation of our knowledge of our software products:
Overall evaluation of our consulting and training skills:
Overall evaluation of our remote or phone support:
Overall evaluation of implementation project management:

Are their areas of disappointment in ACW Solutions products or services?

How can we improve our service to you?

Would you recommend ACW Solutions to other people?

At this point, can you think of any customers, friends or associates who might also benefit from our products and services?

Contact:	Company::	Phone:

Contact	Company::	Phone:

Contact	Company::	Phone:

Do you have any suggestion on additional/custom products or services we could offer you?

Would you like us to contact you now regarding your project status?

Do you have any additional Comments?

How did you hear about ACW Solutions?