Customer service automation

Power Dialer for GoldMine

High Performance Computer Telephony for GoldMine®.

Tapi Link for GoldMine enables users to automatically dial their phone and present a caller's contact details when the phone is ringing (Screen Pop). Once installed, Tapi Link becomes an integral part of GoldMine and enables users to dial from directly within GoldMine using a variety of methods. It will present calling party contact details over any Windows application when the phone is ringing and searches not only the main telephone number (Phone1) but any other telephone number associated with that record (Phone2, Phone3) as well as all numbers listed under the Contacts Tab. This is done automatically, which means that it doesn't matter whether your contact is calling from their business office, their mobile phone or even their home office. If you have their number listed on the GoldMine record, Tapi Link will present the information.

DbNetGrid is an ASP.NET grid control that can be used to display and edit GoldMine database information.

• Search, navigate, sort, update, add, delete, export, upload, link, filter, nest, print, copy and much more ...
• Designed with performance and scalability in mind.
• Seamless integration with MS Office.
• No coding required. Integrated GUI designer interface.
• Browser based. Design and run from anywhere. No client installation required.
• No Java requirement. Pure DHTML.

Fast and efficient interface for automating the call selection and processing on your phone system.

To make the most of telephone sales resources it is important to minimize the time a representative has to spend selecting calls to make and the time spend preparing and recording the call.

GoldVisionPro is a full-featured and state-of-the-art Enterprise Content/Document Management System. It automatically handles files from every application, so that its usefulness scales with your company’s needs today and tomorrow. GoldVisionPro innovatively and transparently leverages the power of the world-renowned GoldMine Customer Relationship Management system as its back-end database, providing numerous Enterprise Content/Document Management capabilities not found in any other system. 

CRM technology is an investment. The CRM Boss is a proven methodology for getting a return on that investment.

Scanner Plus is the new integrated scanning solution for GoldMine, from the developers that brought you the award-winning GoldMine add-in, Details Plus. With just two clicks, you can now make any letters, invoices or documents simultaneously accessible to any GoldMine user in your company.

MasterMine is the easiest report writer there is for GoldMine CRM, and more.

GOLDBOX DATA MANAGER©
No other CRM or Contact Management package in the world has a companion product as extensive!  You already have the TOP-RATED GoldMine® system.  Now, you can extend its current functionality with AWESOME Data Management concepts in GoldBox!

Details Plus from Solica

Making the details tab really useful

Awarded "Best New Integration Product" at the FrontRange Partners' Conference.