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How to Create a CRM Assessment
Submitted by dschwarz on Mon, 05/30/2011 - 2:48pm
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This Customer Relationship Management (CRM) Assessment was created to help companies understand how well they performing with customer facing business processes. This assessment provides a tool for measuring CRM effectiveness with a series of questions geared to understand how the company leverages, or does not leverage a CRM tool. Learn here.
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